Terms of Service

Please read these Terms of Service (“Terms”) carefully before using AIPOCH products and services, including contents, tools, features and functionality offered on or through our website (collectively referred to as the “Services”) that are operated by AIPOCH PTE. LTD. (“AIPOCH”, “Company,” “our”, “we” or “us”).

For purposes of these Terms, “you” and “your” means the user of the Services. If you use the Services on behalf of a company or other entity then “you” includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity’s behalf and (c) your business or entity is legally and financially responsible for your access or use of the Services as well as for the access or use of your account by others affiliated with your entity.

By using our Services, you agree to be bound by these Terms of Service, our Privacy Policy and any other terms and conditions that may apply. Accessing the Services, in any manner, whether automated or otherwise, constitutes use of the Services and your agreement to be bound by these Terms of Service. You are accessing the Services for the limited and exclusive purpose of reviewing these Terms of Service does not constitute “use” of the Services or agreement to be bound by these Terms of Service unless you further access or use the Services.

All content on this site is provided for the sole purpose of assisting scientific research only, is not intended for clinical use in any way, and is not substitute for professional opinion. The Company does not provide medical advice or any service for which a medical license is required. Content accessed through our website is not intended for the diagnosis, evaluation, or treatment of any individual, and the Company makes no representations or warranties regarding the accuracy or appropriateness of any such information. If you rely on them in ways that could affect your significant interests, you must first have them reviewed and validated by a qualified professional.

Eligibility and Limitations on Use

You must be at least 18 years old or the minimum age required in your jurisdiction to consent to use the Services. If you are under 18 you must have your parent or legal guardian’s permission to use the Services. By using the Services, you confirm that you meet these requirements. You’re responsible for all technology necessary to access the Services. Certain portions of our website may be configured for, and Company may offer our website through, certain, and these Terms shall apply with equal force and measure to your access and use of our website through such devices. You are responsible for obtaining and updating the device, software, operating system, carrier and network access necessary to properly access and use our website. Company does not guarantee that our website or any portions thereof will function on or in connection with any particular device, software, operating system, carrier, or network. If you access or use our website through a particular Device, then you hereby acknowledge and agree that information about your use of our website through that Device or its carrier or network (such as, by way of example only, the identity of your Device, or your Device’s carrier or network) may be communicated to Company and/or certain third parties (such as, by way of example only, your device’s carrier or network). All or any part of the voice, message and data fees, rates, charges and taxes of your Device’s carrier or network, or another third party, may apply to your access or use of our website. Company is not responsible for, and you further accept full responsibility for, all Device carrier and network fees, rates, charges and taxes which may apply, if any.

Registration and Access

Your Registration Obligations

You may be required to register a user account in order to access certain content or use certain features of our Services. If you choose to register, you agree to provide and maintain accurate, current, and complete information.

You are responsible for maintaining the confidentiality of the account and the password to access the account. You may not share or disclose your account and password to any third party. You are responsible for all activities that occur under your account. We are not responsible for any losses or damages arising from your failure to protect your password or account information. If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.

General Practices Regarding Use and Storage

You acknowledge that we may establish general practices and limits concerning the use of the Services, including without limitation the maximum period of time that your personal data or other content will be retained by us and the maximum storage space that will be allotted on our servers on your behalf. You agree that we are not responsible for the information or content provided by you or generated through your use of our Services except for the personal data subject to our Privacy Policy. You further acknowledge that we reserve the right to change these general practices and limits at any time, in its sole discretion, with or without notice.

Conditions of Use

You agree to comply with the following conditions while using our Services. It is your responsibility to have the equipment and/or software necessary to access the Services including the cost of maintaining the equipment and software.

You are responsible for all content you upload, submit, transfer, post, publish, display, email, or otherwise transmit ("transmit") via the Services, and all Actions. You must ensure that it does not violate these Terms or any applicable laws and others' rights and interests. The following are examples of the kind of content and/or use that is illegal or prohibited by us.

You agree to NOT use the Services to:

interfere with or disrupt our Services, or servers or networks that are connected to our Services, or fail to comply with any requirements, procedures, policies or regulations of networks that are connected to our Services;
submit any personal data or any sensitive data without the explicit consent of the individual data subject or transmit personal data of children in any circumstances;
violate any applicable local, state, national or international law or regulations;
exploit, harm or attempt to exploit or harm minors in any way;
impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
access to or extraction of our Service via automated programs, tools, or scripts is prohibited without our explicit prior authorization, e.g., scraping, data mining, data extraction or data harvesting from our Services by electronic other means other than permitted by these Terms;
take any action that imposes or may impose an unreasonable or disproportionately large load on our infrastructure, e.g., using the Services in an automated fashion which results in exceeding any limit on rates, or by falsifying clicks, creating fake requests, or using other technical means;
conduct fully automated decision making that adversely impacts an individual’s legal rights or otherwise creates or modifies a binding, enforceable obligation;
advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorized;
further or promote any criminal activity or enterprise or provide instructional information about illegal activities;
obtain or attempt to access any materials or information through any means not intentionally made available or provided for through the Services;
modify, copy, lease, lend, sell or sublicense any part of the Services;
try to get around any technological measure designed to protect the Services or any technology associated with the Services;
attempt to or assist anyone to reverse engineer, disassemble, decompile, decode, adapt, or otherwise attempt to derive or gain access to any Services source code, models, algorithms or systems, in whole or in part (unless a portion of code contained within the Services is released as open source and the open source license governing such code expressly permits reverse engineering, copying or other modification);
exploit any of the vulnerabilities of a specific group of persons based on their age, social, physical or mental characteristics, in order to materially distort the behavior of a person pertaining to that group in a manner that causes or is likely to cause that person or another person physical or psychological harm;
take any action intended to or which has the effect of discriminating against individuals or groups based on legally protected characteristics or categories;
use our Services and content generated by AI in our service in regulated industries, including providing medical, legal, financial, trading and investment advice or engaging in high-risk government decisions, where such use could lead to misinterpretation or misapplication of information;
use our Services as part of providing products or services to a person for any purpose that could have a material impact on that person, especially in education, employment, housing, legal, medical, credit, insurance, or other financial sectors;
generate or disseminate information for the purpose to be used for administration of justice, law enforcement, immigration or asylum processes, such as predicting an individual will commit fraud/crime commitment (e.g., by text profiling, drawing causal relationships between assertions made in documents, indiscriminate and arbitrarily targeted use);
develop any products or services that compete with our Services, including but not limited to developing or training any algorithms or models;
establish mirror images of the Services, or reproduce or duplicate the Services using any technological means;
represent that output was human generated when it was not;
conduct any form of political manipulation;
generate, transmit any content that:
- infringes any intellectual property or other proprietary rights of any party;
- upload, transmit or use in any manner by which you are not entitled under any law or relationships, contracts or otherwise;
- is verifiably false and/or with the purpose of harming others;
- poses or creates a privacy or security risk to any person or contains personally identifiable information that can be used to harm an individual;
- contains malware, software viruses, or any other malware designed to interrupt, destroy or limit the functionality of any computer or telecommunication systems;
- constitutes unsolicited or unauthorized advertising, promotional materials, commercial activities and/or sales, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” “contests,” “sweepstakes,” or any other form of solicitation;
- is unlawful, harmful, threatening, malicious, abusive, harassing, tortious, excessively violent, defamatory, vulgar, obscene, pornographic, libelous, invasive of another’s privacy, hateful racially, ethnically or otherwise objectionable;
- constitutes photo-realistic or anime style pictures depicting a person that appears to be under 18 years old, especially content that exploits or abuses minors, including grooming, pedophilia, and nudity or that describes, encourages, supports or distributes any form of child sexual exploitation, abuse or material;
- in the sole determination of AIPOCH, is objectionable or which restricts or inhibits any other person from using or enjoying our Services, or which may expose AIPOCH or its users to any harm or liability of any type.

We reserve the right to investigate and take appropriate action against anyone who, in our sole determination, violates this provision, including without limitation, removing the offending content from the Services and reporting to appropriate law enforcement authorities.

You are responsible for the security of your account, the activities conducted under your account, and any actions authorized by you. Any operation performed on our website through a third party after logging in to your account shall be deemed your own conduct under the account.

If your account is found to be in violation of any applicable laws, regulations, or these Terms— regardless of whether such violation arises from the actions of a bound third party — we reserve the right, in our sole discretion and without prior notice, to take one or more of the following actions against your account: temporary or permanent suspension, account termination, prohibition on re-registration, or any other remedial measures.

You agree to indemnify and hold harmless AIPOCH, our affiliates, and each of our and their respective directors, officers, managers, employees, shareholders, agents, representatives and licensors, from and against any liability of any nature arising out of or related to any content transmitted via the Services by you or by others using your account (if any).

Intellectual Property Rights

Ownership of the Services

We own and reserve all right, title and interest in and to the Services, unless otherwise expressly provided for in our Services with respect to intellectual property license terms for certain skills, code, and other materials, except for the third-party skills on our website).

Subject to your compliance with these Terms, we grant to you a non-exclusive, limited, non-transferable, non-sublicensable, revocable right to access and use the Services. You acknowledge and agree that we may terminate the license granted to you at any time for breach of these Terms or for any other reason, with written notice to you, unless otherwise prohibited or restricted under applicable laws.

Trademark

The AIPOCH name and logos are trademarks of AIPOCH (collectively the “AIPOCH Trademarks”). Other trademarks used and displayed via the Services may be trademarks of their respective owners who may or may not endorse or be affiliated with or connected to AIPOCH. Nothing in these Terms or the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of AIPOCH Trademarks without our prior written permission in each instance. All goodwill generated from the use of AIPOCH Trademarks will inure to our exclusive benefit.

Copyright Complaints

Notice of Copyright Infringement

If you are a copyright owner who believes your copyrighted material has been reproduced, posted or distributed via the Services in a manner that constitutes copyright infringement, please inform our designated Copyright Agent by sending written notice to us at [email protected].

Please include the following information in your written notice:

a detailed description of the copyrighted work that is allegedly infringed upon;
a description of the location of the allegedly infringing material on the Services;
your contact information, including your postal address, telephone number, and, if available, email address;
a statement by you indicating that you have a good-faith belief that the allegedly infringing use is not authorized by the copyright owner, its agent, or the law;
a statement by you, made under penalty of perjury, affirming that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf; and
an electronic or physical signature of the copyright owner or the person authorized on the owner’s behalf to assert infringement of copyright and to submit the statement.

Please note that the contact information provided in this paragraph is for suspected copyright infringement only. Contact information for other matters is provided in the “Contact Us” section.

We will process and investigate notices of alleged infringement and will take appropriate actions under applicable intellectual property laws with respect to any alleged or actual infringement.

n appropriate circumstances and at our sole discretion, we may also limit access to the Services and/or terminate your user account if your Content infringes the intellectual property right of another, regardless of whether the infringement is repeated.

Counter-Notification

If you believe that your content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to use and provide the content in your content, you may send a written counter-notice containing the following information to our Copyright Agent designated above:

your physical or electronic signature;
an identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled;
a statement under penalty of perjury that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content;
your contact information, including your name, postal address, telephone number, and, if available, email address;
a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Services may be found) and that you will accept service from the person (or an agent of that person) who provided us with the complaint at issue; and
a statement that you will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by our Copyright Agent, we will send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 30 calendar days. Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed content may be replaced, or access to it restored, in 30 calendar days after receipt of the counter-notice, at our sole discretion.

Third Party Services

Under no circumstances will the Company be liable in any way for any service provided or maintained by third parties, including, but not limited to third party large language models (“LLM”), third party AI agents, third party plugins, and third party APIs. You acknowledge and agree that third party services are provided to you by applicable third-party service providers. Your use of any third-party services is at your own risk and subject to additional terms and conditions (e.g., user terms, acceptable use policies, content policies, privacy policies) published or otherwise made available by the applicable third parties.

Any links or access to such third-party sites, applications or resources do not imply an endorsement or sponsorship of such sites, or the information, products or services offered on or through our Services. In addition, neither we nor our parent or subsidiary companies nor any of our respective affiliates operate or control in any respect any information, products or services that third parties may provide on or through the Services or on websites linked to by us through the Services.

You further acknowledge and agree that we will not be responsible or liable, directly or indirectly, for any claims, fines, damages or losses caused or alleged to be caused by or in connection with the use of or reliance on any content, events, goods or services provided by any third party. Any dealings you have with third parties while using the Services are between you and the third party, and you agree that neither we nor our parent or subsidiary companies nor any of our respective affiliates is liable for any loss or claim that you may have against any such third party. To the fullest extent permitted by law, any dispute you have with any third party arising out of your use of the Services is directly between you and such third party, you irrevocably release us from any and all claims, demands, fines, indemnifications and damages (actual and consequential) of every kind and nature, known and unknown, arising out of, or in any way connected with, such dispute.

Disclaimer of Warranties

The information, products and services offered on or through the Services and any third-party sites are provided “as is” and “as available” without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, satisfactory quality, non-infringement, quiet enjoyment and any warranties arising out of any course of dealing or trade usage. We do not warrant that the Services or any of its features will be uninterrupted, accurate or error-free, that defects will be corrected, or that any part of the Services or the servers that make it available, are free of viruses or other harmful components.

We do not warrant or make any representations regarding the use or the results of the use of the Services or the Content made available through the Services or on third-party sites in terms of their correctness, accuracy, timeliness, reliability or otherwise.

You acknowledge that the provisions of this section are a material inducement and consideration to us to grant the license contained in these Terms and to provide you with access to the Services.

You acknowledge that by using the Services, you may incur charges from your wireless carrier, internet service provider, or other method of internet connectivity, and that payment of any such charges will be your sole responsibility. You agree that your use of the Services will be in accordance with all requirements of these service providers.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, will we or our subsidiaries, parent companies or affiliates and/or their directors, employees or agents be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profits, goodwill, use or data or other losses) that result from the use of, or the inability to use, the Services, including its materials, products, or services, or third-party materials, products, or services made available through the Services, even if we are advised beforehand of the possibility of such damages.

Our aggregate liability under these Terms will not exceed the greater of the amount you paid for the service that gave rise to the claim during the 12 months before the liability arose. The limitations in this section apply only to the maximum extent permitted by applicable law.

In such countries and states which do not allow the exclusion or limitation of certain categories of damages, our liability and the liability of our subsidiaries, parent companies and affiliates, is limited to the fullest extent permissible in your place of residence. You specifically acknowledge and agree that we are not liable for any defamatory, offensive, or illegal conduct of any user. If you are dissatisfied with the Services, or any content made available through the Services, or with any of terms and conditions relating to the Services, your may choose to discontinue using the Service.

Indemnity

ou agree to indemnify and hold harmless us, our affiliates, and each of our and their respective directors, employees, shareholders, and agents, from any and all losses, expenses, damages and costs, including reasonable attorneys' fees, that arise out of your use of the Services, violation of these Terms of Service by you or any other person using your account, or your violation of applicable law and regulations or any rights of another, your fraud or other illegal acts, or your intentional misconduct or gross negligence, to the extent permitted by the applicable law. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this section. In such an event, you agree to cooperate with us to the best of your ability upon request.

Governing Law and Dispute Resolution

Agreement to Arbitrate

This section is referred to as the “Arbitration Agreement.” You agree that any and all disputes or claims that have arisen or may arise between you and us, whether arising out of or relating to these Terms (including any alleged breach thereof), the Services, any aspect of the relationship or transactions between us, shall be resolved exclusively through final and binding arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement. Further, this Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into this Arbitration Agreement, you and we are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not a judge or jury. The Singapore Law governs the interpretation and enforcement of this Arbitration Agreement.

With respect to any disputes or claims not subject to arbitration as set forth above, you and we agree to submit to the personal and exclusive jurisdiction of Singapore International Arbitration Centre (SIAC).

Waiver of Class and Representative Actions and Non-Individualized Relief

You and we agree, to the fullest extent permitted by applicable law, that each party may bring claims against the other only on an individual basis and not as a plaintiff or class member in any purported class, consolidated or representative action or proceeding. Unless both parties agree otherwise, the arbitrator may not consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding. Also, the arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party’s individual claim(s). This does not prevent either party from participating in a class-wide settlement. You and we knowingly and irrevocably waive any right to trial by jury in any action, proceeding, or counterclaim.

Pre-Arbitration Dispute Resolution

We are committed to resolving disputes amicably and fairly. If you have questions or concerns about the Services, we strongly encourage you to first email us about them at [email protected]. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute (“Notice”). Notices should be sent to us. Or by email to [email protected] with the subject title “NOTICE OF DISPUTE.” The Notice must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If we and you are unable to resolve the dispute within 60 calendar days after the Notice is received, you or us may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by either party shall not be disclosed to the arbitrator until after the arbitrator determines the amount of an award, if any, to which you or us is entitled.

Arbitration Procedures

Arbitration will be conducted by a neutral arbitrator administered by the SIAC in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”), as modified by this Arbitration Agreement. If there is any inconsistency between any term of the SIAC Rules and this Arbitration Agreement, the terms of this Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent term contained in the Arbitration Agreement would result in the arbitration to be fundamentally unfair. The arbitrator is strictly bound by the terms of this Arbitration Agreement. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually considered to be simpler and more streamlined than trials and other judicial proceedings, the arbitrator shall have the same authority as a judge in the judicial system in determining the number of damages and other forms of relief. Decisions made by the arbitrator are final and enforceable in a court of competent jurisdiction. An appeal of the arbitrator’s decision must be agreed by both parties in writing.

Unless we and you agree otherwise, any arbitration hearings will take place in SIAC. If the parties are unable to agree on a location, the determination shall be made by SIAC. If your claim is for $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic or video conference hearing, or by an in-person hearing as established by the SIAC Rules. If your claim exceeds $10,000, the method of hearings will be determined by the SIAC Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based.

Confidentiality

All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.

Governing Law and Jurisdiction

These Terms shall be governed by and c in accordance with the laws of Singapore, without regard to its conflict of laws rules.

The courts of the Republic of Singapore shall have exclusive jurisdiction to hear and determine any dispute, claim or controversy arising out of or relating to these Terms or the use of the Service. You and we each waive any right to a jury trial and waive any right to participate in a class action, class arbitration, consolidated action, or representative proceeding of any kind. All disputes shall be resolved on an individual basis only.

For users located in the European Economic Area, this jurisdiction and class action waiver shall be interpreted to the minimum extent required to comply with applicable mandatory consumer protection laws.

Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention of the invalid or unenforceable term or provision. The remainder of these Terms remain in full force and effect.

Right to Modify or Discontinue Services

Our Services are novel and will change. We may sometimes add or remove features, increase or decrease capacity limits, offer new Services, or stop offering certain Services.

We reserve the right to change these Terms of Service or impose new conditions on the use of the Services, from time to time. By continuing to use our Services after we post any such changes or notify you of any material changes.

We also reserve the right to deny access to the Services to anyone who violates these Terms of Service or who, in our sole determination, interferes with the ability of others to enjoy our Services or infringes the rights of others.

Termination

You may terminate your use of the Services at any time. You agree that we, in our sole discretion, may suspend or terminate your use of the Services and remove and discard any content within the Services, for any reason, including, without limitation, for lack of use or if we believe, in good faith, that you have violated or acted contrary to the letter or spirit of these Terms, or if we must do so to comply with the law. You agree that any termination of your access to the Services under any provision of these Terms may be affected without prior notice. Termination of your access to any component of the Services will not terminate our rights to your content. Further, you agree that we will not be liable for any damages to you or any third party as a result of such termination.

Miscellaneous

Assignment

This agreement is personal to you and may not be assigned to any third party. These Terms are not intended to benefit any third party, and do not create any third-party rights. Accordingly, these Terms may only be invoked or enforced by you or us.

You may not assign or transfer any rights or obligations under these Terms and any attempt to do so will be void. We may assign our rights or obligations under these Terms to any affiliate, subsidiary, or successor in interest of any business associated with our Services.

Force Majeure

Neither party shall be liable for failure, obstacles, defects, delay or changes in performance to the extent caused by circumstances beyond its reasonable control, including:

(i) acts of God, natural disasters, governmental actions, judicial and administrative orders, terrorism, riots, or war;
(ii) maintenance of hardware or software related to the Services, or malfunctions due to various factors;
(iii) failures due to public service or third parties, such as power supply failures, communication network failures.

Delay in Enforcing These Terms

Any failure by us to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision.

Legal Compliance

We may comply with governmental, court, and law enforcement requests or requirements relating to the provision or use of the Services, or to information provided to or collected under our Terms. You must comply with all applicable trade laws, including sanctions and export control laws. Our Services may not be used for any end use prohibited by applicable trade laws.

EEA Consumer Guarantee

If you are an EEA-based consumer, EEA consumer laws provide you with a legal guarantee covering the Services. If you have any questions about your legal guarantee, please contact us via the details in the “Contact Us” section.

Contact Us

If you have any questions about these Terms, please contact us at [email protected].